ED: RESULTS

Hire Education

The Department of Education's (ED) hiring challenge is the same one confronting agencies government-wide: it simply takes too long to hire qualified employees. With more than $65 billion in grants and student loans at stake, touching everyone from children to adults, ED literally cannot afford to wait six months or longer to hire its most critical employees.

Last year, the Department updated its Strategic Human Capital Plan based on feedback from leaders and managers across the organization. The most commonly cited source of aggravation among those interviewed was the hiring process, and it became apparent to ED's leaders that the hiring status quo was not acceptable. The number one goal in the resulting plan was to "Fix the Hiring Process."

When ED joined the Extreme Hiring Makeover, its HR team had already been engaged for the better part of a year in developing new tools and techniques to improve the process, but struggled to effectively engage their managers in the process. Faced with filling approximately 500 vacancies a year, ED wanted to gain a better understanding of its hiring process and determine whether there was a better, more efficient way to recruit and hire.

Download the full case study on the results of the ED makeover.

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